Lonestar Smoke & Char

Last Updated: March 4, 2026

Lonestar Smoke & Char ("we", "our", or "us") operates the Lonestar Smoke & Char mobile application (the "App"). This Privacy Policy describes how, use, and protect your information when you use our application.
By using the App, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information you voluntarily provide when you:

Create an account
Subscribe to emails
Make purchases
Contact customer support

This information may include:

Name
Email address
Shipping address
Billing information (processed securely through third-party payment providers)

We do not store credit card information.

Automatically Collected Information

When using the App, we may automatically collect:

Device type
Operating system
App usage data
IP address
Diagnostic and crash data

This information helps us improve app performance and user experience.

How We Use Your Information

We use collected information to:

Provide and operate the App
Process transactions
Deliver products and services
Improve the App and customer experience
Send updates, promotions, and product announcements (if you opt in)

You can unsubscribe from promotional messages at any time.

Sharing Information

Lonestar Smoke & Char does not sell personal information.

We may share limited information with trusted service providers such as:

Payment processors
Shipping providers
Email marketing services
Analytics providers

These providers only receive information necessary to perform their services.

Data Security

We implement reasonable safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. However, no online service can guarantee complete security.

Children's Privacy

The Lonestar Smoke & Char App is not directed toward children under 13. We do not knowingly collect personal information from children.

Third-Party Services

The App may link to third-party services such as social media platforms or payment providers. These services operate under their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Lonestar Smoke & Char
Email: support@lonestarsmokeandchar.com
Website: https://www.lonestarsmokeandchar.com